Our services are suitable for landlords/agencies, renting out their property, tenants, home-owners as well as commercial buildings.

We are aware that situations can occur at any time, so we are proud to be able to provide treatments 24/7, including bank holidays. Our client care centre is open for calls 24 hours.

We will need information on your postcode area, the type of pest that has infested the property, the length of time since the infestation started, whether you have attempted to treat the infestation yourself, and where the infestation has been found. Furthermore, we would like to know how parking will be arranged, the payment option you will choose, and your credit or debit card details (if a card payment is selected).

If you have a Fantastic account, you have to log in. You will be able to make any changes regarding your booking. In case you still don’t have one, you can quickly create it at your convenience.

There is usually only one pest controller sent to a property. However, two exterminators could be dispatched depending on the level of infestation and the customised service plan.

Yes, along with wearing uniforms. In case of any suspicions, you are always free to contact the main office to confirm.

Most pests seek food and shelter in your home. They are not attracted by dirtiness but by food and water supplies. Some insects and rodents can fit through the tiniest holes and cracks. This can happen even if you have the cleanest property.

We recommend spraying the bug with hairspray and then putting it in a plastic bag to give to the technician.

The service is not hourly based, the technician leaves once the job is finished. The amount of time depends solely on the type of pest and level of infestation.

We apply insecticides at low concentrations. This means they are strong enough to kill tiny insects but are harmless for people and pets. However, it would be best to keep any pets (fish included) out of the treated premises for a couple of hours until the insecticides settle and dry.

Definitely not. Each pest treatment is tailored to the needs of the client! Our goal is to provide a customised service for each customer and their pest problem.

It depends on what type of pest issue you have. Once we confirm your booking, we will give you full instructions.

Responsible pest control is never practised on pets. This situation should be handled by a veterinarian. For better results, we recommend both a thorough flea fumigation of your property and bringing your beloved pet to your preferred vet.

You should hire a pest exterminator as soon as possible. So, once you notice any signs of a pest infestation such as obnoxious smells, strange or squeaking sounds from the walls, chewed items, faeces, etc.

We have flexible pricing options to match your needs without any hidden charges. However, we will need card details to avoid last-minute cancellations. We accept Visa or MasterCard. Bank transfer is also available. We don't accept cash payments.

Yes, we require preliminary payment. Your card may be charged for the full price of the service immediately upon booking or at any time before the service begins.

In case you’ve placed traps or poison on your own, make sure to remove them before the technician arrives. Get rid of all food leftovers and thoroughly vacuum your property.

Don’t keep any exposed food inside and outside your home. Package your household rubbish well, keep lid of your bin closed. Have in mind that your rubbish can attract other pests too – mice and cockroaches, for example. Check the condition of your garden, deal with any overgrown areas.

Place items stored under or on the bed, such as shoes, stuffed animals, toys, books, etc., in open laundry baskets to prepare for heat treatment. You should arrange hanging items so that the space between the items must be large enough for the heated air to circulate.